Make it easy with iDesk
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Customer has an issue
Step 1: If our customer has an issue they can contact us via: chat, e-mail, phone call.
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Organize prioritize tickets
Step 2: After that they need to describe to us ther problems via e-mail, chat or phone call.
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Help desk software is used
Step 3: After we receive your Ticket issue we use our special remote software and we will connect Remotly in your PC to resolve problems.
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Issue is resolved
Step 4: We will test if everything works ok by using our special Diagnostic Software.
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Transform Communication
Step 5: Once we are sure everything is OK we vill inform you via e-mail, chat or phone call.
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Workflow works with you
Step 6: We are confident that our bilateral communication works perfectly.
Hey there, how can we help you?
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Chat
You can contact us via chat by clicking on WhatsApp icon in the bottom right.
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E-mail Support
You can contact us through our e-mail address which you can find at the bottom of the home page.
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