Make it easy with iDesk
Customer has an issue
Step 1: If our customer has an issue they can contact us via: chat, e-mail, phone call.
Organize prioritize tickets
Step 2: After that they need to describe to us ther problems via e-mail, chat or phone call.
Help desk software is used
Step 3: After we receive your Ticket issue we use our special remote software and we will connect Remotly in your PC to resolve problems.
Issue is resolved
Step 4: We will test if everything works ok by using our special Diagnostic Software.
Transform Communication
Step 5: Once we are sure everything is OK we vill inform you via e-mail, chat or phone call.
Workflow works with you
Step 6: We are confident that our bilateral communication works perfectly.
Hey there, how can we help you?
Chat
You can contact us via chat by clicking on WhatsApp icon in the bottom right.
E-mail Support
You can contact us through our e-mail address which you can find at the bottom of the home page.
